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User Experience

Control Tower

Your operations, visibly improved. No more disjointed processes across multiple platforms and data sources. All of your active tracking data and communications is aggregated into the same easy-to-use view.

Truckload - Two Way Messaging

Two way messaging is a driver-to-user messaging feature. Send push notifications directly to the driver informing them of updates on your shipment and receive messages from drivers needing assistance. Need a pickup number? You got it. Inform the drive to back into dock 8? Done.

 

 

Notifications:

Drivers are notified of new messages from users through a push notification from the MacroPoint for Truckers app. 

Users are notified of new messages from drivers three different ways:

  1. Checking the messages in the load
  2. Email alerts - See Order Messaging email for more details  
  3. Via integration - MacroPoint can push messages via API to a customer endpoint