Control Tower

Ocean - Understand the Tripsheet

The Ocean Tripsheet is the default tab first displayed when a user drills into a specific shipment. The tripsheet is divided into four categories: Stop Order, Stop Details, Event, & Status. Continue below to learn more about each category👇

Stop Order

Stop Order is the sequence of port stops on the shipment. MacroPoint's ocean tracking is port-to-port but will always display the EmptyOut as the first stop displaying the time the container left the port to pick up the shipment. Stops and planned dates are automatically created based on the carrier's data and API integration with MacroPoint. Customer do not need to supply this data.

When you hover over the little yellow icon you can see the vessel details are visible if supplied by the carrier. 

Stop Details

The stop details display all relevant details for port of loading and port of discharge of the shipment including port name, UNLocode, city, state/province, and planned time. All of these details are carrier provided details, sent via integration. 

Unlike truckload, ocean tracking does not utilize geofencing. The coordinates displayed in the Stop Details are just a reference the actual location of the stop on a map.

Events

Events are flags to indicate if a milestone has been captured for a specific stop. If the event name is bold and the toggle is gray, the event has completed. If the event is not bold and the toggle is blue, the event has not been captured.

Multiple triggers can mark an event completed.

1. Carrier Reported: If a carrier makes an event available via their API, MacroPoint will display the event accordingly.

2. Customer Reported: Users are able to manually toggle events to completed status. Simply click the blue toggle and a window appears to pick a date and time.

Key:

Empty Out - Time the container left the port to pickup the freight.

Arrived - Time the container arrive to port, but not yet loaded on vessel.

Container Loaded - Time the container loaded onto vessel.

VesselDeparture - Time the vessel left port of loading.

VessalArrival - Time the vessel arrived at the port of discharge.

ContainerUnloaded - Time the container was removed from vessel.

Departed - Time the container left the port of discharge.

EmptyReturn - Time the container returned back to the port of discharge empty.

Important points about Events:

1. Events are captured based on whatever method occurs first. This means if a customer reports an event completed before the carrier, the carrier reported event will not be displayed.

2. Once an event is captured, regardless of method, users cannot manually remove the event. If you want to remove the captured event, please email servicedesk@descartes.com for assistance. They can reset the event(s) as needed.

Status

The status column logs date & time stamps of captured events along with how the event was captured and displays ETAs to upcoming stops.

Captured Events Labels & Meanings:

• Reported by Carrier MacroPoint obtained event from carrier's API
• Reported by Customer Carrier reported event via integration or manually in their MacroPoint account
  

ETAs: 

ETAs are displayed on all stops where an event has not been captured and a carrier has a reported ETA available via the API. These are carrier reported ETAs. MacroPoint does not run ocean shipments through the ETA algorithm like truckload shipments.

Note: Not all ocean carriers report ETAs, in these cases the Status column will be blank for any stop without a reported event.